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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mandy Altenburger

March 14, 2025

5  out of  5
rating by Mandy Altenburger
"I’ve been a customer of Ryan’s for years. Always have great service. Recently Heather assisted me with my policy update. She was great and handled everything asap!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Joe LaForce

March 14, 2025

5  out of  5
rating by Joe LaForce
"Hey ya'll, go see Ryan Devins and his crew in Berea, OH for all your insurance needs. Automobile, motorcycle, homeowners, renters, life insurance....you name it, they can cover you. One of my agents there was Heather, she was very polite, understanding and fast at taking care of my insurance needs. Highly recommended. Thanks again state farm crew!! Joey LaForce"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Amy P

March 14, 2025

5  out of  5
rating by Amy P
"I always work with Heather and she is fabulous. Friendly, knowledgeable, efficient. Thanks, Heather!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kelly Em

March 3, 2025

5  out of  5
rating by Kelly Em
"Great office! Friendly, fast, efficient. Were willing to help me streamline the process of signing up with them. Insurance rates are reasonable. Very satisfied."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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jrock 1975

February 19, 2025

5  out of  5
rating by jrock 1975
"Great Agent ! I usually deal with Heather ,she handles my policy changes promptly and questions I may have. Anyone you speak with handle your policy. . They run all discounts by you too save you some money . ."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Craig Fletcher

February 8, 2025

5  out of  5
rating by Craig Fletcher
"Heather did a great job helping us add another car onto our insurance. She explained the options very clearly and got us on the road quickly."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Janice Larsen

February 7, 2025

5  out of  5
rating by Janice Larsen
"Spoke with Heather about updates to our homeowners policy. She was a delight to work with."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Alan Ballas

February 6, 2025

5  out of  5
rating by Alan Ballas
"Judith did a great job changing my one policy and adding my new truck. She did an awesome job."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Meghan Miles

January 31, 2025

5  out of  5
rating by Meghan Miles
"Needed to call to update my policy, and Judith was amazing! I received excellent customer service from her."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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cousin marcus

January 28, 2025

5  out of  5
rating by cousin marcus
"Needed some help adding an SR22 and Heather aided me. She communicated clearly and effectively, a pleasure to work with"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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jeffrey bouman

January 18, 2025

1  out of  5
rating by jeffrey bouman
"330 a month for a 48 year old clean driving record , State farm is ripping people off that crazy . I pay 70 at progressive I would recommend progressive all day ."
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Alicia Martin

January 8, 2025

5  out of  5
rating by Alicia Martin
"I’ve had progressive for years and I switched to State Farm with the help of Andrew thank you so much!!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Gary Fox

January 6, 2025

5  out of  5
rating by Gary Fox
"Even when I was having a bad day, didn't remember what I was told from Jessica the first time, she was truly magnificent. Understanding and forgiving. We need some of that in this world. She's a great person she's a great asset to State farm. And she'll go far in the company if given way. Thanks again"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Anita Glowacki

Anita Glowacki

December 20, 2024

5  out of  5
rating by Anita Glowacki
"I called to make a change to my Policy and received excellent customer Service from Heather. Each and every time I need something, it is taken care of efficiently and professionally."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Virginia Tipton

December 20, 2024

5  out of  5
rating by Virginia Tipton
"They handle everything perfect. Never have any issues with anything. Always satified."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Lee Hughes

Lee Hughes

November 27, 2024

5  out of  5
rating by Lee Hughes
"Everyone in this office is friendly , honest and respectful. They are a good insurance firm.."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Linda Root

Linda Root

November 22, 2024

5  out of  5
rating by Linda Root
"Heather at Ryan Devins office was so helpful and always answers. Great employee"
We responded:
"Thanks Linda! Have a great Holiday Season!"
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Luzelle Jefferson

November 22, 2024

5  out of  5
rating by Luzelle Jefferson
"Judith was a great help I have had problem with my coverage and took care of it for me She have great customer service skills I was a joy to have her assist me"
We responded:
"Judith does a great job! Thanks for telling us about your great service here at Ryan Devins State Farm!"
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John Ivancic

November 18, 2024

5  out of  5
rating by John Ivancic
"Andrew was great! Easy to do business with, very responsive, very polite!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Ryan Devins State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Frank Penavic II

October 30, 2024

5  out of  5
rating by Frank Penavic II
"Great Service & very helpful"
We responded:
"Thank You!"
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Tony Podojil

October 26, 2024

5  out of  5
rating by Tony Podojil
"I've been a State Farm customer for over 20 years. And just wanted to give Judith a big thank you for the great advice I recently received!! Truthfully after being jacked around for almost a week by the other drivers insurance "Prog" you can figure it out from there. One call to Judith & literally within 2hrs i had an appointment to have my vehicle fixed also rental waiting for me at drop off and definitely feeling state farm will be my best advocate for reimbursement not to mention my beautiful truck is going to be back in top notch condition!!!!!thanks for everything State farm truthfully feeling i have the best insurance company out there"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Judy Mileti

October 25, 2024

5  out of  5
rating by Judy Mileti
"Heather was right on my request. Very helpful. Customer service always good"
We responded:
"thanks for your positive feedback! "
Profile photo of Nawassa Brown Williams

Nawassa Brown Williams

October 24, 2024

5  out of  5
rating by Nawassa Brown Williams
"Heather helped me in all aspects of the issues I had concerning my insurance in a timely manner. All issues were answered and taken care of quickly in a very polite manner."
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Madison Walker

October 22, 2024

5  out of  5
rating by Madison Walker
"Ryan was efficient and effective. He communicates clearly and lets me know what to expect every step of the way. He was knowledgeable about the process and saved me a lot of money. I especially appreciate how quickly everything was done and that I didn’t have to spend a long time on the phone getting this stuff done. Thanks!"
We responded:
"Thank you! Please tell your friends and family about us!"
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Randy Gilles

October 1, 2024

5  out of  5
rating by Randy Gilles
"Ryan was extremely helpful in getting me the right policy. After that he handed it over to Andrew and Andrew finalized everything in no time. All around great team and experience!!"
We responded:
"Thanks for trusting in us to take care of your insurance needs. We appreciate your business!"