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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Randy Gilles

October 1, 2024

5  out of  5
rating by Randy Gilles
"Ryan was extremely helpful in getting me the right policy. After that he handed it over to Andrew and Andrew finalized everything in no time. All around great team and experience!!"
We responded:
"Thanks for trusting in us to take care of your insurance needs. We appreciate your business!"
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Mark & Pam Simon

September 21, 2024

5  out of  5
rating by Mark & Pam Simon
"We are very happy with Ryan & Andrew who were both kind, knowledgeable, efficient and helpful in answering all of our questions. They were able to get us better coverage, and helped us make smart decisions about the “appropriate” coverage for our family. It was nice to be able to trust professionals who have your best interest in mind! And bonus…they answer all of our text messages quickly!"
We responded:
"Thank you! We are old school and make sure you are covered properly 1st. We appreciate your business and the referrals as well."
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Julie Feckley

September 18, 2024

5  out of  5
rating by Julie Feckley
"Josh really helped me out today with adding my home insurance to my current auto policy. His knowledge of the homes owners ins. really helped me understand things. I highly recommend you working with Josh and the rest of the crew. I have had nothing but the best experience since I have been customer. Thank you Josh!"
We responded:
"Thank you Julie"
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Zachary Bervish

September 18, 2024

5  out of  5
rating by Zachary Bervish
"Alex was great to work with especially around our busy schedule."
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Lb gee

September 18, 2024

5  out of  5
rating by Lb gee
"Heather was a pleasure to work with, always felt like i was being passed around but she actually took the time snd has always answered all my questions without hesitation. finally glad to have an agent who listens and responds"
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skye dudek

September 16, 2024

5  out of  5
rating by skye dudek
"Josh was very helpful and efficient with getting auto insurance. Would definitely recommend"
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Shavaun Guyton

September 13, 2024

5  out of  5
rating by Shavaun Guyton
"I attended the Cleveland Air Show and visited the State Farm Bobble Head stand where I left my contact information. I was contacted by an agent named Alex. He was knowledgeable and informative along with possessing the ability to explain policies minus all the jargon that makes policies difficult to understand. Alex offered information for Auto, Renters, and Life insurance, which was very helpful and I will be contacting him again for other policies. It is not often in these times that I have experienced customer service like the exceptional customer service and follow-up that Alex provided to me. State Farm, Alex is the best!!"
We responded:
"Thanks Shavaun! Please tell everyone about Alex and our office! "
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Melanie Patena

September 12, 2024

5  out of  5
rating by Melanie Patena
"Jessica is amazing and she continues to provide top notch customer care constantly. It is such a pleasure to have this very personalized experience each time I speak with her."
We responded:
"Thank you for telling us. We really appreciate the feedback as we continue to serve our customers 1st."
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Danny Sasak

September 12, 2024

5  out of  5
rating by Danny Sasak
"My car got stolen last month and Ryan Devins’ team did a tremendous job helping me out with everything I needed whenever I called in. They are very professional and truly make your problems their priority when assisting you. Very thankful for all of them throughout the process!"
We responded:
"Thanks Danny!"
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J

September 12, 2024

5  out of  5
rating by J
"I had the pleasure of dealing with Josh and he did an outstanding job would recommend him to anybody"
We responded:
"Thanks J."
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Kate Rybak

September 11, 2024

5  out of  5
rating by Kate Rybak
"I had a great experience working with Alex Agresta at this State Farm branch. Alex was extremely knowledgeable and professional. He was able to get us more coverage for much less than what I’ve been paying with my former “big name” insurance company. After we had to file a claim with our last insurance company when the tornadoes damaged my car, I was treated like just a number even after being a loyal customer for over 20 years. It was so refreshing to speak with a local representative and not be transferred to a call center located somewhere on the other side of the globe. The difference in experience between the last insurance company and dealing with Alex was night and day. I can’t articulate enough just what a pleasure it was to work with Alex Agresta. He made this transition painless, convenient, and saved us a lot of money (over $1,500 a year) in the process. Thanks, Alex!"
We responded:
"Thanks Kate! Alex does a great job!"
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Jeffrey Raynor

September 11, 2024

5  out of  5
rating by Jeffrey Raynor
"Alex Agresta To give credit where credit is certainly due is putting it lightly. I reached out to StateFarm when my previous insurance agency (DRY Insurance -Brad Yert (very befitting name as that’s how I was left…high & DRY) canceled my policy due to my “neighbor’s tree” falling on “my property (roof and fence twice)” and me doing what any responsible homeowner should…file a claim. Having a work history in customer service over the years, after talking with Alex left me with a sense of learning what “true” customer service is all about. Alex listened to my concerns while gathering all relevant information and provided me a follow up phone call even after his day at the office had ended. We concluded our call with Alex stating he would call me the next morning at 10:30am. The very next day at 10:29am my phone rings in true Alex form and all of my worries and concerns from the previous day had been relieved. In addition to my homeowners insurance needs being met, Alex also took the added effort to provide quotes for my automobiles as well. What a Guy! Needless to say I have bundled all of my insurance needs and am a proud StateFarm customer effective immediately thanks to the knowledge and professionalism that Alex displayed. I can say without any hesitation that the ONLY reason I am a newly acquired StateFarm customer is because of the knowledge, communication and passion that Alex Agresta exposed me to. Because of his efforts I would recommend this office to any friends and family within my circle. GREAT JOB ALEX!! Keep doing what you’re doing!"
We responded:
"Good to know! Thanks for giving us a great detailed review!"
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cousin marcus

September 10, 2024

5  out of  5
rating by cousin marcus
"Quick and easy just like me"
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Karin Resor

September 10, 2024

5  out of  5
rating by Karin Resor
"Called to have Homeowners insurance changed, as I'm moving. Reached Heather immediately, who transferred me to Andrew. Andrew was efficient, friendly, answered my questions thoroughly in terms easy to understand. He also adjusted my car insurance while I was on the phone. I'm very happy overall with how everything was handled, and will recommend this office to anyone looking for great service along with surprisingly affordable rates!"
We responded:
"Thank you Karin! I am lucky to have a great staff that takes care of everyone with great efficiency and friendly customer service. Please tell your friends and family about our office. We can help them too!"
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Dominic Williams

September 5, 2024

5  out of  5
rating by Dominic Williams
"I had a great Experience working with Andrew and the team! He was patient, knowledgeable, and considerate. Andrew took his time explaining the benefits of the home and auto policies and each individual option and paired us up with a great rate and even better coverage then before. I appreciate his time and would recommend anyone to reach out and utilize his services."
We responded:
"Thank you! Please refer Andrew a friend or family member. We always try to protect you correctly 1st and get you a better buy at the same time. This is what we pride ourselves on."
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Christine Crabiel

September 3, 2024

5  out of  5
rating by Christine Crabiel
"Alex was awesome and so helpful! Explained everything to me in terms i would understand and was very personable!"
We responded:
"We would appreciate telling your family and friends about our 5 star review with Alex"
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domenic scarano

August 31, 2024

5  out of  5
rating by domenic scarano
"Great experience saved me and my family a ton ! Thank you"
We responded:
"If you have any family of friends that need our help please reach out to us and we would love to help! Thank you!"
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Taylor Cieslak

August 29, 2024

5  out of  5
rating by Taylor Cieslak
"Such a great experience! They were so nice, explained everything really well and saved me $50 a month! Definitely recommend!"
We responded:
"Thanks Taylor! Please don't keep us a secret. Tell your family and friends to get a second opinion from Josh! "
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John LaMarche

August 20, 2024

5  out of  5
rating by John LaMarche
"I am pleased with the quick response and proactive communication from Ryan Devins. If you are tired of trying to reach an actual human at your current insurance carrier, reach out to Ryan and be pleasantly surprised with the high level of communication."
We responded:
"Thanks John! We are all local in our east and west side of Cleveland office's. We will communicate quickly with any questions or advice you may have."
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mike hurst

August 13, 2024

5  out of  5
rating by mike hurst
"Ryan was up front and honest about coverages and cost. He made it easy to switch from my current insurance company"
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heather d

August 9, 2024

5  out of  5
rating by heather d
"Heather was great and answered all my questions!"
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Christopher Jones

August 7, 2024

5  out of  5
rating by Christopher Jones
"Andrew was so nice and very thorough when explaining everything. He was able to answer my questions and provide me insight on the kind of insurance I was getting. He made me feel like I made the right choice!"
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Luke Devins

August 6, 2024

5  out of  5
rating by Luke Devins
"Andrew did a great job helping me get my auto insurance and renters!"
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Ralph Traegner

August 2, 2024

5  out of  5
rating by Ralph Traegner
"Heather And Jessica have been wonderful to work with . I have a lot of moving parts with multiple homes and vehicles along with personal property policies. They took the time over weeks to make sure all details were covered and nothing missed . Many thanks for always being pleasant and professional."
We responded:
"Thank you Ralph! Heather and Jessica are great to work with and will give you 100 percent every time! Thank you for your business!"
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Lisa Flaer

August 2, 2024

5  out of  5
rating by Lisa Flaer
"Andrew was super helpful answering ALL of the questions I had. Wonderful customer service!!"
We responded:
"Thanks for your feedback! We work every day to be great at customer service"